Terms of service


Welcome to Chifakhair.ng. By accessing or using our website https://chifakhair.ng/, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Website or services. These Terms apply to all users, including visitors, registered customers, and anyone interacting with our Website.

1. Use of the Website

  • Eligibility: You must be at least 18 years old or have parental consent to use our Website or make purchases. By using the Website, you confirm that you meet this requirement.
  • Permitted Use: You may use the Website for lawful purposes only, such as browsing, purchasing products, or contacting us. You agree not to:
    • Use the Website in a way that violates Nigerian laws or regulations.
    • Engage in unauthorized access, hacking, or distribution of malicious software.
    • Copy, reproduce, or distribute Website content without our written permission.
  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. Notify us immediately at [insert email address] if you suspect unauthorized use.

2. Product Purchases

  • Order Acceptance: All orders are subject to our approval. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraud.
  • Pricing and Payment: Prices are listed in Nigerian Naira (NGN) and include applicable taxes unless stated otherwise. You agree to pay the total amount at checkout, including shipping fees. We accept payments via payment methods e.g., bank cards, mobile payments. Payment details are processed securely by our third-party payment providers.
  • Product Descriptions: We strive to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free, and we reserve the right to correct inaccuracies.

3. Shipping and Delivery

  • Shipping Policy: We ship to addresses within Nigeria and. Shipping times and costs are provided at checkout. Delays may occur due to logistics or unforeseen circumstances, and we are not liable for such delays.
  • Delivery Issues: You must report any delivery issues (e.g., damaged or incorrect items) within 48 hours of receipt by contacting us at on our WhatsApp.

4. Returns and Refunds

Our Refund and Return Policy, available at our Refund and Return Policy, governs all returns, refunds, and exchanges. By making a purchase, you agree to abide by its terms.

5. Intellectual Property

All content on the Website, including text, images, logos, and designs, is owned by Chifakhair.ng or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.

6. Privacy

Your use of the Website is subject to our Privacy Policy,  By using the Website, you consent to the collection and use of your information as described therein.

7. Limitation of Liability

To the fullest extent permitted by Nigerian law, Chifakhair.ng and its affiliates, employees, or partners shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Your use of or inability to use the Website or our products.
  • Errors, interruptions, or inaccuracies in Website content or services.
  • Unauthorized access to or loss of your data, despite our reasonable security measures.

8. Indemnity

You agree to indemnify and hold Chifakhair.ng harmless from any claims, losses, or damages arising from your violation of these Terms, misuse of the Website, or infringement of third-party rights.

9. Termination

We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, if you violate these Terms or engage in activities that harm our operations or reputation.

10. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from your use of the Website or our services will be subject to the exclusive jurisdiction of Nigerian courts.

11. Changes to These Terms

We may update these Terms to reflect changes in our practices or legal requirements. Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

For questions or concerns about these Terms, please contact us:

  • Phone: [09163049977]
  • Address: [Abuja]
  • Business Hours: Monday to Friday, 9:00 AM – 5:00 PM GMT+1

Thank you for choosing Chifakhair.ng. We are committed to providing you with quality products and an exceptional shopping experience.

Last Updated: June 17, 2025